Matija Mosunic told us in extremely rude words that she called PayPal and told them we are a criminal organization who stole her money. All this because our store sent her an automated email that perhaps she paid, perhaps she did not manage to pay but PayPal did not yet notify our store of her payment and that we would investigate and possibly correct the matter.. She then filed a payment dispute with PayPal. MATIJA MOSUNIC, 154 HOLLAND COURT, MOUNTAIN VIEW, CALIFORNIA 94040, UNITED STATES. email@example.com firstname.lastname@example.org
Mary Clark was asked to refuse a tracked shipment so it would be returned to us and we would refund her. Instead she filed a PayPal payment claim, depriving us of £ 194.53 without any commitment from her side to return what has become our property, the moment she deprived us of her payment by filing the PayPal claim. We consider this a case of mail fraud until our property or money has been returned by her. MARY CLARK, 17 MEADOW RISE, TIFFIELD, TOWCESTER, NORTHAMPTONSHIRE NN12 8AP, UNITED KINGDOM. Tel. 7764476628. Email: email@example.com
Mariano Campos Ramirez, against our T&C filed a payment dispute with PayPal (which immediately blocked his payment) for a shipment that was tracked as "delivered". Mr. Ramirez, who speaks fluent English as we later discovered, rudely wrote his message in Spanish. When we explained to him that he had just deprived us of his payment and that the tracking showed "delivered" and that he should contact our customer support dept. for such issues instead of simply taking the money out of our pockets, he became beligerent, denied he filed any type of dispute and refused to cancel the dispute.
MARIANO CAMPOS RAMIREZ, MARQUéS DE GUADALCAZAR 21-1, CORDOBA, CORDOBA 14006, SPAIN
Lana Sito, 8 BRIDLEFIELD LANE, MARKHAM, ONTARIO L6C2B9, CANADA
LSGML2614@gmail.com, tel. (905) 927-9494
Lana Sito pleaced an order but she refused to provide her surname, which we did not know at that stage (later we used sleuthing to discover her surname for the purpose of this blacklisting) When we asked her to provide it, she refused and became beligerent, accusing us of all kinds of fictional transgressions. The conversation ended with her telling us: "Go Fuck yourself!", "Go to hell", "You're impolite" and "I will tell everyone that you have no customer service". She said she would do as much damage to our company as she could possibly manage by emailing all her friends about us and putting up bad reviews of our company.
Rhonda L. Schwarz, age 61 at the time of the fraudulent payment dispute (Feb. 1, 2017). Works in insurance.
Rhonda L. Schwarz, 5122 ROMOHR ROAD, CINCINNATI, OHIO 45244-102, USA.
One day after we emailed her that we had shipped her order, she told us that she had bought somewhere else and that she wanted to cancel. When we informed her that it was already shipped, she very rudely demanded a refund or she would file a chargeback. She filed a PayPal dispute for "not as described" when she received the merchandise and told us that unless we would pay for return shipping, she would not return the merchandise but file a chargeback instead, which would make us incur a twenty dollar fine as well.
Shannon Pearce, formerly working in banking and investing, called our customer service into question for no valid reason, she repeatedly insulted our principal and when she was explained that our principal suffers from Autism, accused her of "hiding behind a disability" and she said she would have no problem to violate our T&C, and implied she would proceed with doing just that. We were puzzled as to her aggression and irrationality but then we discovered the likely reason: In our opinion, Shannon Pearce is a criminal (practicing medicine without a licence for financial gain, in the knowledge that her "treatment" is ineffectual) who calls herself an "ordained priest" (where have we heard that before) and charges people large sums of money to do Reiki (a pyramid scheme where every "level" pays in ever larger sums to get "certified") "energy healing", something we exposed as a particularly malicious scam (because it does not "heal", discourages people from seeking professional help and depletes their finances which they need for supportive treatments such as vitamins and therapy). Predators like Mrs. Pearce have zero empathy and prey on the weak. She was permanently blacklisted here for signing our T&C and then violating the paragraphs that warn that we blacklist scammers who insult us, threaten to circumvent our terms etc. We do not blacklist every person who calls our company unprofessional and directly insults us by calling us names, but when we discover that the person has consented to public blacklisting AND qualifies for such by applicable violation(s) AND there is proof that the person herself is highly unethical, we ALWAYS invoke our T&C and only a court order will get the material removed. The reason we take this course of action is that our professional pride makes us unwilling to accept threats and insults from fraudsters. Since these people nearly always anonymously libel us online, trying to do the most damage they can to us, usually attempting to get us out of business completely, this is the way we respond in these cases. SHANNON PEARCE, 3014 SHEPPERTON TERRACE, SILVER SPRING, MARYLAND 20904, UNITED STATES.
Peter Markham from Hull filed a fraudulent "not received" claim with PayPal after having waited just 5 days for a shipment to arrived while New Year's was in between. He never contacted us and he was informed that the shipment would be sent from mainland Europe, so he knew 100% certain that the shipment could not have arrived in such a short time. This makes Peter Markham from Hull (Sales Advisor at Topman) guilty of mail fraud. PETER MARKHAM, 126 BROOKLANDS ROAD SPRING BANK, HULL (Kingston upon Hull), YORKSHIRE HU55AF, UNITED KINGDOM (GREAT BRITAIN) . Phone: 0785434937. Email: firstname.lastname@example.org. As always in such blatant fraud cases, we informed his employer (via their online contact form). Mr. Markham granted us a license to republish his photograph and his personal details from IP address 184.108.40.206.
Kathleen Kelly purchased for USD 76 merchandise from us and as soon as she received the merchandise, she filed a fraudulent chargeback without contacting us. Our damage is 96 dollars, since we were fined 20 dollars for the chargeback. The details ofthe criminal: KATHLEEN KELLY, 637 RIDGEWOOD ROAD, MAPLEWOOD, NEW JERSEY 07040, UNITED STATES.
Instead of contacting us (our payment processor did not notify our store of their purchase), Carol Ridley and Lawrence Ridley from London treated us like criminals by filing an "unauthorized" chargeback. We were issued a $20 fine and risk losing our payment processor when we get too many chargebacks. As per our T&C they agreed to, they gave us permission to publish their details in case they would file a payment dispute: LAWRENCE RIDLEY, 58 WHITMORE CLOSE, LONDON, LONDON N11 1PB, UNITED KINGDOM. Their emails used were email@example.com and firstname.lastname@example.org and the IP address from which they agreed with our T&C and public blacklisting in case they would file a chargeback was 220.127.116.11. Their phone number is 07841506859. We publish this data so that other vendors can incorporate this data into their customer screening systems and avoid similar damage to the finances and risk to their future.
BIBBI SHAHROKNI (Seydeh Bibbi Roxana Shahrokni) rudely asked why we charged her VAT, suggesting we were dishonest. When we explained wat VAT was, she said that she never heard of VAT. When we told her that we declined further purchases from her, she said she would do her best to damage our reputation online and she filed a report on pissedconsumer.com, claiming we are a criminal organization that defrauds people. BIBBI SHAHROKNI, TIMOTEJVäGEN 40, SOLLENTUNA, STOCKHOLM 19269, SWEDEN. She gave us permission to publish her personal data from IP address 18.104.22.168 on November 25, 2016. email@example.com, tel. 0761849034.
Notorious convicted criminal Paul Gustar from Cornwall stole GBP 165.64 from us on November 30, 2016 by filing a fraudulent chargeback. Paul Gustar was issued a suspended 18-month sentence for fraud for an amount of GBP 100,000. His wife Julie Gustar was an accomplice to the fraud perpetrated against us. The addresses the criminals gave to us: Julie Gustar, Higher Predannack Wollas Farmhouse, Predannack Wollas, Predannack, Mullion, Helston, Cornwall TR12 7EZ, United Kingdom and The Old Shop, Fore Street, Hessenford, Torpoint, Cornwall PL11 3HJ, UK. The fraudster Julie Gustar used firstname.lastname@example.org and de gangster Paul Gustar used email@example.com. Julie Gustar claims to works as a nail technician at Triquetra Nail & Design and her phone number is +44-1326241689. The last time the fraudster was in court, the judge said: "You are a fortunate man. Leave with your wife. Next time I shall show no mercy.". Mr. and Mrs Gustar actively gave us permission to publish this data and they granted us permission to reproduce their photographs. Permission was given on November 24 from IP address 22.214.171.124. Our server time was 09:28 PM and the browser user agent string used was Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.99 Safari/537.36. Mr. Gustar is the one who created the account with us (under firstname.lastname@example.org) and consented to our T&C clause of public blacklisting when a fraudulent dispute was filed for the order, and it was Mrs. Gustar (email@example.com) who was the addressee and the owner of the PayPal account who committed the actual fraudulent dispute. Update: The criminal took delivery of our merchandise ten days ago, on October 3, 2016 and we have not received it back (he should have refused delivery so it would have been returned to us, if he really "never ordered it":
Fraudulent chargeback - USD 157
LELENA AZARMSA, 315 OXFORD AVE, PALO ALTO, CALIFORNIA 94306, UNITED STATES
Lelena Azarmsa demanded a refund because she decided not to want to use our merchandise after all, after we shipped it. When we declined, she filed a chargeback, claiming she never ordered the goods. However she signed for delivery, USPS tracking nr. RR434989664CZ. The thief Lenena Azarmsa designs luxury handbags ("Helena handbags"). Our entire conversation with her which proves fraud is here: Lelena Azarmsa is a thief.
Fraudulent chargeback - USD 190
2633 CARDENAS N.E. DRIVE, ALBUQUERQUE, NEW MEXICO 87110, UNITED STATES
Fraudulent chargeback - USD 77
1521 TALCOTT RD, WOODRIDGE, ILLINOIS 60517, UNITED STATES
Asra Chapnick used to be the director of the now defunct New International Muslim Association of New York and her mission was to "correct people's negative image of Islam".
David M Katz is an attorney at dkatzlaw.com. He defrauded us in a particularly brazen way by filing a "non receipt" claim with our payment processor as soon as our store emailed him that we shipped his order. His wife Sarah Katz is in on the fraud: She made the payment and revoked it again. In addition to the mail fraud, David Katz made a false statement to PayPal in order to unlawfully obtain our property. Mr. Katz claims the following about his law practice in New York: "Our firm is built on a foundation of integrity, ethics and honor". In our opinion, attorney David Michael Katz of 12 Edwin Ln, Monsey, NY 10952-3101 has no integrity, no ethics and no honor. More info on David Katz in New York's fraud.
Debra Washington called us "bitch" for declining to waive our $7 tracking fee to apartment addresses. She said she'd do everything she could think of to ruin our business.
Rshim Arora and Joshua Leviton are the founders of helpmestudy.us and makemysiteforme.com.
How Katie Nicol stole from us and committed criminal libel. Katie Nicol, a resident of Victoria, Australia, used the false name "Marisa Lavars" when she mistakenly ordered a Derminator machine with a EU plug, not AU plug. We initially believed her claim that we made the mistake so we said we would exchange the device, but when we saw that the mistake was hers, we offered to pay for a universal travel adapter instead. She called us "spastic" and said that we were lying and that the mistake was ours, not hers, in spite of the fact that the purchase record, invoice, packing list, customer backend order info and confirmation email all showed a EU-plug machine. She said that we must have falsified that data and demanded a full refund.
When we declined, Katie Nicol filed a fraudulent "not as described" claim with PayPal. PayPal told her to send the machine back to us for a refund. Katie Nicol sent us an empty box and PayPal refunded her, since she could show a tracking number. Our customs office found it strange that that box was empty, upon X-raying, and called us. Packages from outside the EU are inspected and we always need to provide an invoice and a detailed description of the contents for VAT statistics purposes. They were puzzled and asked us what to do with the empty package. We told them to send it back. We have an official statement from customs that the package was completely empty (withoutthem opening it - it was established by X-raying), and the tracking info shows the weight of an empty box - she did not even bother to put a brick in it - probably because it saved her money on shipping. When we showed this evidence to PayPal, they refunded us and said they would take action against Katie Nicol. We preserved evidence of this and publish this evidence in the articles linked to here.
Katie Nicol went on to commit the prisonable offense (in Australia) of aggravated criminal libel: Libel committed in full knowledge that the defamatory claims are false, with intent to do financial damage. She posted all over the Internet ("owndocscam.com", "ripoffreport.com" that we "violated her privacy", that we "sent her the wrong product", that we "refused to compensate her" for that etc. It is correct that we publicly blacklisted her, because we do not like to be robbed, insulted, threatened and libeled by a sociopath. Katie Nicol explicitly agreed with public blacklisting in case she would commit fraud or libel. Our company prides itself on its honesty and fraud is so repugnant to us that we decide to fight back. It's not the loss of money that bothers us (it's a tiny percentage of our turnover), it's the breach of trust, the violation felt when insulted, defrauded and defamed by a "customer" that we will not tolerate. If we would be some kind of money-grabbing scammers ourselves, we might consider it part of the cost of doing business. But we are particularly sensitive to dishonesty (the articles on our site bear witness of that) and we fight back against fraud, threat of libel or not. If you decide to defraud us too and warn you will try to destroy our company with false claims online if we publicly blacklist you, you can be assured that the moment you make your threat, you will be publicly exposed as the criminal you are for as long as we live, and very likely much, much longer.
We have made approx. 100,000 sales to approx. 50,000 customers over many years. Our fraud percentage is extremely low, approx. 50 customers in total (1 in 1000 customers or 0.1%). Any customer who we deem in violation of our T&C will be blacklisted here and elsewhere. We pride ourselves on our honesty. We ALWAYS refund customers when their shipment gets lost in the mail, tracked or not, but we sometimes expect that the customer waits for the resolution of a postal inquiry. Any attempt to strong-arm us into giving premature refunds, any type of threats, any type of libel, any type of fraud or payment dispute for whatever reason will result in a permanent public blacklisting here and on sites we do not control as per our T&C. Trying to intimidate us, threatening bad reviews won't work and will make matters worse! We are honest and we expect our customers to trust us and work with us to resolve any issues. We always make sure that issues are resolved ethically - our hard-won reputation depends on it - we don't advertize, it's all word of mouth. Our products are of exceptional quality and our service and information are exceptional as well. Our prices are low. In return, we expect our customers to abide by our T&C they agreed to. There exist many negative "reviews" of our company online - all have been made by competitors, people with ideological differences (who do not like our investigative journalism into health scams) and people taking revenge for being blacklisted here. We discuss these fake "reviews", made by some of the people listed below, here. People who like to do chargebacks should not order from us in the first place. They can shop at eBay or Amazon and buy Chinese crap instead. We are so good with customer service that when a customer tells us an item arrived damaged, we let them keep it but send two replacements. We are the only company that pays for return postage when a return can't be avoided. And we refund lost packages based on trust, even when untracked.
All personal and corporate data on customers published with their explicit, active permission in accordance with our T&C.
We reserve the right to report file a mail fraud complaint with the US Postal Inspection Service at http://ehome.uspis.gov/fcsexternal/default.aspx.
In severe cases or cases paired with threats of defamation we may file a police report for fraud plus blackmail by threat of commiting a felony against us (libel is a class 6 felony) with the US embassy in our country of operations in Europe. Severe cases will be referred to the police or an attorney for litigation in the jurisdictions of our choice. Any type of online libel will result in a settlement proposal by our attorney, which, when declined, will be followed by (a) supoena(s) for the IP address (chain) and (b) lawsuit(s) in the jurisdiction(s) of our choice.
Some people whom we blacklisted or who have a problem with us exposing certain scammers decide to anonymously libel us online or allow such libel to stand on their publishing platform. We always either settle for damages or sue (an example here), and you can not hide behind anonimity or any type of "free speech" law, not even in the US, not with the quality of the specialised libel attorneys we use. You will find this out soon enough when our lawyer sends you a letter - and at that stage YOU will have to pay for OUR legal services at the bare minimum, and that's even without the money for the settlement to avoid a court case where you'll be convicted to pay penalties on top of that. We'll lose hundreds of thousands of dollars when we allow libel to stand, so we're prepared to spend many tens of thousands to litigate even the smallest libel case. Someone's IP address is trivially obtainable via a supoena to the website where the libel is published. From the IP address, the physical address where you posted is trivially obtainable via a supoena to the ISP. Hiding behind "anonimizer services" will only slightly delay obtaining the originating IP address, because all such proxies retain logs of the IP addresses of their customers and the time and place of posting and they all cooperate with law enforcement. Even when it proves impossible to retain your IP address, we will use the actual content as sufficient evidence to let our attorney obtain copies of your data carriers in an attempt to discover incriminating evidence. If you force us to use an attorney to get you prosecuted or come to a settlement, we always create a heavily search-engine-optimized page for your name about the criminal case (malicious libel is a prisonable offense in all western countries and the least you can expect is very severe penalties and damages) where we will expose all information we can obtain about you, as per our T&C you explicitly agreed to. That page will only be removed after a settlement or when you obtain a court order for us to take the page down. Us winning a case against you means you pay penalties, damages, court costs and attorneys' fees and our blacklisting remains.