We serve more than 15000 US customers a year. Everything you can put in your basket is in stock and shipped the next working day. It takes our shipments four days to arrive at US customs. Normal total transit time is 14 days. Of course we fully refund when shipments never arrive.


By EU law, we have to charge EU VAT to delivery addresses in the EU because our dispatch centers are in the EU, namely in the Czech Republic. This avoids customs delays for our European customers and has the benefit of relatively cheap cost of labor and postage, keeping our prices low for all our customers.

We charge the VAT percentage (21%) of the country our dispatch centers are in, not the VAT percentage of the destination country, because EU VAT legislation allows or even mandates that, when the annual transaction volume per EU destination country remains below certain limits, which in our case applies.

We pay all VAT we charge our EU customers to the Czech tax authorities. You will be issued a VAT invoice with our EU VAT number. Any EU person (not a business with a VAT number) purchasing anything anywhere in the EU, in a physical store or online shop always pays VAT. The only difference in our store is that we do not display our prices inclusive of VAT because most of our customers are outside the EU but also because it is not known to our store during shopping what the shipping country will be.

For EU-based customers, nothing will change, cost-wise, in comparison with buying from a company outside the EU, because EU-countries' customs will add VAT and a customs fee. And then there is the risk of confiscation or delays for anything EU-countries' customs may deem restricted merchandise. There is no such risk when ordering from us, because inter-EU shipments are not subjected to the same scrutiny as those coming from outside the EU.

When presented with a valid EU VAT number after a purchase, will refund VAT to EU businesses, but only when you used your company name in the order and you informed us of your VAT number at most 14 days after purchase.

Our VAT number is CZ683083192 and can be validated here:


("Grοmakο Dаtа & Sеrvicеs Ltd.")

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