Most of our customers are in the US. Everything you can put in your basket is in stock and shipped the next working day. It takes our shipments three days to arrive at US customs. Normal total transit time is 10 to 20 days. But occasionally there are 5 to 7 week delays (for some tracked packages only, never envelopes with our antifungal products) caused by USPS, due to the ongoing closure of USPS sorting stations. In times with decreased capacity due to the weather, strikes, FEMA inspections or the holiday season, USPS neglects incoming itl. mail and misrepresents its tracking status. "Origin post is preparing shipment" really means, four days after we emailed that we shipped: "Parcel is in the USPS sorting station but USPS hasn't scanned it yet." We give a 25% refund to customers who complain about extreme delays with an incorrect tracking status to the Postmaster General. Of course we fully refund when shipments never arrive.
Free shipping to most addresses
We ship for free to nearly all addresses in most countries. Deliveries are always guaranteed.